What to Save Now

What to Save Now

Documents to collect before you need them

Last updated: May 2026

What to Save Now

ADP access is often restricted once you go on extended leave. Download what you need while you still have full access.

Documents to Save

Employment & Pay

DocumentRetentionLocation
Pay stubs18+ monthsADP
W-2 forms3 yearsADP/IRS
Employee ID numberPermanentBadge/ADP
Employment verification letterIf availablePAC

Medical

DocumentRetentionLocation
Doctor's contact informationCurrentPersonal records
Doctor's license numberCurrentCA Medical Board website
Pharmacy informationCurrentPersonal records
Medical records release formBlank copyDoctor's office

Insurance & Benefits

DocumentRetentionLocation
LTD plan summaryCurrentFedEx benefits site
LTD plan documentCurrentRequest from ALPA/Hartford
Sick bank balanceMonthly screenshotVIPS
DSA bank balanceMonthly screenshotVIPS

Contact Information

ContactInformation to Save
FedEx PACPhone, email, hours
Benefits Service CenterPhone, account info
ALPA R&I CommitteePhone, email
The HartfordClaim phone, website
Nearest EDD officeAddress, hours

Creating Your File

Store copies outside ADP — personal cloud drive (Google Drive, iCloud) or email to yourself. Your spouse/partner should also have access in case you cannot log in.

Quick Reference Card

Create a card with critical information:

╔══════════════════════════════════════════════════════╗
║  DISABILITY QUICK REFERENCE                          ║
╠══════════════════════════════════════════════════════╣
║  Employee ID: _______________                        ║
║  SSN (last 4): _______________                       ║
║                                                      ║
║  FedEx Benefits: 1-855-545-4748                      ║
║  Hartford Claims: 1-800-549-6514                     ║
║  CA EDD SDI: 1-800-480-3287                          ║
║  ALPA: [your local contact]                          ║
║                                                      ║
║  Primary Doctor: _______________                     ║
║  Doctor Phone: _______________                       ║
║  Doctor License #: _______________                   ║
║                                                      ║
║  Current Sick Bank: _____ hours                      ║
║  Current DSA Bank: _____ hours                       ║
╚══════════════════════════════════════════════════════╝

Verification Steps

Verify Doctor's License

Before you need it:

  1. Go to mbc.ca.gov/breeze
  2. Search for your doctor's name
  3. Confirm license is active
  4. Save the license number
EDD takes 7-10 business days to verify doctor licenses. If there's any issue with the license, it can delay your claim significantly.

Verify EDD Has Your Records

  1. Create an account at edd.ca.gov
  2. Check your wage history — confirm FedEx reported wages for each quarter of your expected base period
  3. If a quarter shows zero or an obviously wrong amount, contact Jennifer Crisp (FedEx Senior Benefits Advisor — see Contacts) before filing; she handles EDD pay-verification corrections

Verify the Current Claims Administrator

The plan document names The Hartford, but Aetna now administers some claims. Call the FedEx Benefits Service Center (1-855-545-4748) to confirm which administrator handles your claim before you need to file.

Monthly Maintenance

Set a monthly reminder to:

  • Screenshot sick bank balance (hours) in VIPS
  • Screenshot DSA balance (hours) in VIPS
  • Download new pay stubs via ADP

Complete Checklist

Use this checklist to verify preparation:

Employment Documents

  • Last 18 months of pay stubs downloaded from ADP
  • W-2 forms for past 2-3 years saved (Box 14 shows CA SDI withheld)
  • Employee ID number documented

Medical Documents

  • Primary doctor contact information
  • Doctor's medical license number verified
  • Specialist contacts (if applicable)
  • Pharmacy information

Benefits Documents

  • LTD plan summary saved
  • Current sick bank balance documented
  • Current DSA balance documented
  • Benefits center contact saved

Contacts List

  • FedEx Benefits phone number
  • Hartford claims phone number
  • EDD SDI phone number
  • ALPA R&I contact
  • Nearest EDD office address

Organization

  • Cloud backup in place outside ADP (Google Drive, iCloud, or emailed to yourself)
  • Spouse/partner can independently access the files
  • Quick reference card created with key phone numbers

Next Steps

Disclaimer: This website is an unofficial resource created by pilots for pilots. It is not affiliated with, endorsed by, or sponsored by FedEx, ALPA, The Hartford, or California EDD. Information provided is for educational purposes only and should not be construed as legal, financial, or medical advice. Always verify information with official sources and consult appropriate professionals for your specific situation.
CA SDI Navigator for FedEx Pilots
About Last Updated: May 2026