What to Bring to the EDD Office

Required Items

Identification

Must Have:

• Valid government-issued photo ID (CA driver's license, CA state ID, US passport, or other government-issued ID)
• Social Security Number — card not required, but know your full 9-digit number; some offices ask to see the card

Claim Information

• Claim confirmation number
• Disability start date
• Last day worked date
• Any correspondence from EDD

Medical Information

• Treating physician's full name
• Doctor's phone number and address
• Doctor's medical license number (verify at mbc.ca.gov)

Recommended Items

Financial Documents

• Last 3-4 pay stubs
• Most recent W-2
• Bank account information (if setting up direct deposit)

Pilot-Specific Documents

• Printed pilot pay explanation (template below) — customized with your details
• Sample pay stub with flight pay, per diem, and override pay components highlighted
• Monthly earnings summary for the last 3-4 months

Supporting Documents

• Any letters from EDD
• Previous denial notices (if appealing)
• Doctor's written statement (if available)
• Written list of specific questions you need answered

Pilot Pay Explanation Template

Bring a printed copy of this (customized with your details):

AIRLINE PILOT PAY STRUCTURE - FOR EDD REFERENCE
================================================

I am an airline pilot employed by Federal Express (FedEx).
My pay structure differs from traditional hourly or salaried
employees:

PAY COMPONENTS:
1. FLIGHT PAY - Primary compensation based on hours flown
   - Varies monthly based on schedule
   - Not a fixed hourly wage

2. PER DIEM - Meal/expense allowance for travel
   - Paid for time away from base
   - Calculated hourly when on duty away from home

3. OVERRIDE PAY - Additional pay for certain positions/duties

IMPORTANT NOTES FOR EDD:
- As a pilot, I CANNOT perform "light duty" or modified work
- ANY medical restriction prevents me from flying
- My occupation is specifically "Airline Pilot - Federal Express"
- Semi-monthly pay periods (2 per month)

RECENT MONTHLY EARNINGS:
[List your last 3-4 months of gross earnings]

If you have questions about my pay records,
please contact me at [your phone number].

Name: _______________
Date: _______________

Comfort Items

You'll likely wait 4-6+ hours. Bring:

• Fully charged phone and charger/power bank
• Snacks and water
• Any medications you need
• Something to sit on if lines form outside
• Weather-appropriate clothing for outdoor lines
• Notepad and pen
• Folder to keep documents organized

Checklist by Purpose

If Filing a New Claim:

• Photo ID
• Social Security Number
• Doctor's information (name, phone, address, license #)
• Last day worked date
• FedEx employment information
• Bank account info for direct deposit
• Recent pay stubs/W-2

If Following Up on Existing Claim:

• Photo ID
• Claim confirmation number
• Written list of specific issues/questions
• Any correspondence from EDD
• Any documents they've requested

If Responding to Document Request:

• Photo ID
• The EDD letter requesting documents
• All requested documents — bring copies AND originals; ask for a receipt when submitting
• Cover sheet listing what you're providing

If Appealing a Denial:

• Photo ID
• Original denial letter
• Your written appeal (if not already submitted)
• All supporting documentation and medical records

Document Preparation

• Bring originals AND copies — never surrender your only copy of anything
• Ask for a dated receipt when submitting documents
• On pay stubs, highlight gross earnings and mark pay period dates so EDD staff can locate the figures quickly

What NOT to Bring

• ❌ Original birth certificate (copy is fine if needed)
• ❌ Medical records you weren't asked to provide
• ❌ Every document you've ever received

Quick Reference Card

Print this summary to keep with you:

EDD VISIT QUICK REFERENCE
=========================
My Info:
- Claim #: _______________
- SSN: ___-__-____
- Last Day Worked: ________
- Disability Start: ________

Doctor:
- Name: _______________
- Phone: _______________
- License #: _______________

Questions to Ask:
1. _______________
2. _______________
3. _______________

Notes:
_________________________
_________________________

Next Steps

• When to Go In Person - Deciding if you need to go
• Which Office to Visit - Finding the right location
• Contacts - Office locations and phone numbers