Which EDD Office to Visit

California has multiple EDD offices. Here's how to find the right one.

Finding Your Local Office

EDD Office Locator

Use the official EDD office locator:

1. Visit edd.ca.gov/Office_Locator
2. Enter your zip code or city
3. Find offices near you
4. Note services offered at each

Not All Offices Handle SDI

Key SDI Offices

Major California Cities

Los Angeles Area:

• Los Angeles (Downtown)
• Pasadena
• Inglewood
• Van Nuys

San Francisco Bay Area:

• Oakland
• San Francisco
• San Jose
• Fremont

San Diego Area:

• San Diego (Main)

Sacramento Area:

• Sacramento (Main)

Office for FedEx Pilots

Most Common:

• Office nearest your home address
• Office nearest your pilot base (if different)
• Oakland and Los Angeles handle high volume

Verify specific office addresses and hours on the Contacts page or EDD website.

What to Check Before Going

1. Services Offered

Confirm the office handles:

• Disability Insurance (DI/SDI)
• New claims AND existing claims
• Document submission

2. Hours of Operation

Typical hours:

• Monday-Friday, 8:00 AM - 5:00 PM
• Some offices may have different schedules
• Closed on state holidays

Best time to arrive:

• 30-60 minutes before opening
• Tickets issued first-come, first-served
• Afternoons often have fewer tickets remaining

3. Current Wait Times

• Call ahead if possible
• Check online reviews for recent experiences
• Be prepared for 4-6+ hour waits regardless

4. Parking

• Many offices have limited parking
• Consider public transportation
• Arrive early for parking too

Remote/Out-of-State Considerations

If You Live Outside California

Many FedEx pilots don't live in California but are based there.

Your options:

1. Online filing - From anywhere
2. Mail filing - From anywhere
3. Phone - From anywhere
4. In-person - When you're in California

Closest Office to Your Base

What to Look For in an Office

Higher Volume = More Experience

Larger offices often:

• Have more experienced staff
• Handle unusual situations better
• Understand complex pay structures

Pilot-Specific Experience

Some offices may have staff who:

• Have helped pilots before
• Understand variable pay
• Know the SDI/LTD interaction

Unfortunately, there's no way to guarantee this—but larger metro offices are your best bet.

Alternative: Appointments

Scheduling an Appointment

Some offices offer appointments:

1. Check EDD website for availability
2. Call the office directly
3. Use online appointment scheduler if available

Benefits of appointments:

• Scheduled time (less waiting)
• More focused assistance
• Better for complex issues

Drawbacks:

• Limited availability
• May still have some wait
• Not always available

Tips for Choosing an Office

If You Have Options:

1. Closest to home/base - Convenience matters
2. Largest office - More staff, more experience
3. Best reviews - Check online for recent experiences
4. Appointment availability - If offered, consider it

If You Only Have One Option:

1. Verify it handles SDI
2. Check hours and plan to arrive early
3. Prepare thoroughly
4. Be ready for a long day

Virtual Options

Before Making the Trip

Consider whether virtual options can solve your issue:

Next Steps

• What to Bring - Complete preparation checklist
• Contacts - Full office directory
• When to Go In Person - Is it the right time?