How FedEx LTD Works

How FedEx LTD Works

Understanding Long-Term Disability benefits under the CBA

Last updated: 2026-01-11

How FedEx LTD Works

FedEx provides Long-Term Disability (LTD) insurance to pilots as specified in the CBA. This benefit is designed to replace a portion of your income if you become unable to work for an extended period.

The CBA Section 27.J references Aetna Life Insurance Company as the claims administrator. However, some documentation references The Hartford. Verify the current administrator with FedEx Benefits Service Center (1-855-545-4748) before filing. See Contacts for more information.

The Basics

What is LTD?

LTD insurance provides monthly income if you become disabled and cannot perform your job duties as a pilot. Unlike short-term solutions like sick banks, LTD is designed for extended disabilities.

Coverage Levels (CBA Section 27.J.2)

DurationBenefit Level
Months 1-2460% of monthly earnings
Months 25+50% of monthly earnings
LTD benefits are calculated on compensation up to the IRS 401(a)(17) limit, which is $350,000 for 2026. Earnings above this cap are not included in benefit calculations.

How Benefits Are Calculated (CBA Section 27.J.6)

Your LTD benefit is based on:

"The 12 highest consecutive months out of the 36 consecutive months preceding the disability period"

Calculation steps:

  1. Identify your highest 12 consecutive months of earnings in the 36 months before disability
  2. Divide by 12 to get monthly earnings
  3. Multiply by 60% (months 1-24) or 50% (months 25+)
  4. Cap at IRS 401(a)(17) limit

Example:

  • Highest 12-month period: $380,000
  • Capped at 401(a)(17) limit: $350,000
  • Monthly earnings: $350,000 ÷ 12 = $29,167
  • Months 1-24 benefit: $29,167 × 60% = $17,500/month (capped at $17,500)
  • Months 25+ benefit: $29,167 × 50% = $14,583/month

See Benefit Calculation Guide for complete details.

Definition of Disability

Own Occupation (First 24 Months)

For the first 24 months, you're considered disabled if you cannot perform the material duties of your own occupation as a pilot.

Any Occupation (After 24 Months)

After 24 months, the definition changes. You're considered disabled only if you cannot perform any occupation for which you're reasonably qualified by education, training, or experience.

Many disabilities that qualify under "own occupation" may not qualify under "any occupation." This is when many claims are terminated. Be aware of this transition and prepare accordingly.

When Does LTD Begin? (CBA Section 27.J.1)

Important: LTD eligibility is triggered by specific events, not just a time period:

LTD begins when ONE of these occurs:

  1. Exhaustion of sick banks - Both regular sick AND DSA depleted
  2. Disability-related seat change - Bidding down due to medical restrictions
  3. Move to non-pilot position - Transitioning to ground position due to disability
Unlike many LTD plans, the FedEx plan does NOT begin simply after 180 days. You must meet one of the eligibility triggers. See LTD Eligibility for complete details.

Offsets (CBA Sections 27.J.13, 27.J.15)

The LTD administrator reduces your LTD benefit by amounts you receive (or are expected to receive) from other sources. This is called an "offset."

Offset Rules by Type:

SourceOffset AmountNotes
California SDI100%Full amount offset
Social Security Disability (SSDI)70% onlyOnly 70% of pilot's SSDI (family benefits NOT offset)
Outside income50% of excessOnly if total exceeds pre-disability income
Workers' CompensationVariesCheck plan documents
VA DisabilityUsually NoSeparate offset rules may apply

Key CBA provisions:

  • SSDI: Only 70% of your personal SSDI is offset (disabilities after Oct 30, 2006). Family benefits are NOT offset.
  • Outside income: Only offset if your total income (LTD + outside) exceeds your pre-disability total income (FedEx + outside). Then only 50% of the excess is offset.

See Comprehensive Offset Guide for details and examples.

The California Problem

For California-based pilots, the administrator will offset your LTD by the CA SDI amount you're expected to receive—even if:

  • You haven't filed for SDI yet
  • You've filed but are waiting for approval
  • You've been approved but haven't received payment

This creates the core problem this guide addresses: you may receive reduced LTD payments before you've actually received SDI.

Cooperation Requirements (CBA Section 27.J.4)

To maintain LTD benefits, you must:

  • Fully cooperate with the claims administrator
  • Coordinate with the Aeromedical Advisor
  • Diligently seek restoration of your FAA medical certificate
  • Respond promptly to information requests
  • Attend required medical examinations

See Cooperation Requirements for complete details.

Duration Limits (CBA Sections 27.J.10, 27.J.11)

Condition TypeMaximum Duration
General physical disabilitiesUntil recovery or age 65
Mental health conditions60 months (5 years)
Substance abuse18 months (12 + 6 for recertification)

See Duration Limits for complete details.

The Claims Process

Filing a Claim

  1. Determine which administrator handles claims (Aetna or Hartford)
  2. Contact the administrator (see Contacts)
  3. Complete required claim forms
  4. Provide medical documentation
  5. Administrator reviews and makes a determination

What the Administrator Needs

  • Medical records supporting disability
  • Proof of earnings (usually from FedEx payroll)
  • Information about other benefits you may receive
  • Ongoing medical updates

Communication

  • Administrator will assign a claims examiner
  • Keep records of all communications
  • Respond promptly to requests for information
  • Document everything in writing when possible

Appeal Rights

If the administrator denies your claim or you disagree with their calculation:

  1. Internal Appeal: File within the timeframe specified in your denial letter
  2. PBRB Review: Request review through ALPA's Pilot Benefit Review Board
  3. Legal Action: ERISA provides rights to sue in federal court
You typically have 180 days (6 months) from a decision to file an appeal. Missing this deadline can forfeit your rights. Track this date carefully!

Company System Access (CBA Section 27.J.19)

While on disability, you retain access to:

  • pilot.fedex.com
  • PRISM
  • Company email (@fedex.com)

This is a contractual right. If access is lost, contact IT and reference CBA Section 27.J.19.

See Company System Access for details.

Working with the Administrator

Tips for Success

  • Document everything: Keep copies of all submissions and correspondence
  • Be proactive: Don't wait for administrator to contact you
  • Respond promptly: Delays in responding can delay your benefits
  • Keep good records: Medical records, pay stubs, communications
  • Understand your plan: Request and read your actual plan documents
  • Know the CBA: Reference specific CBA sections when needed

Next Steps

Disclaimer: This website is an unofficial resource created by pilots for pilots. It is not affiliated with, endorsed by, or sponsored by FedEx, ALPA, The Hartford, or California EDD. Information provided is for educational purposes only and should not be construed as legal, financial, or medical advice. Always verify information with official sources and consult appropriate professionals for your specific situation.
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About Last Updated: January 2026